What Payments do you accept?

We currently accept Paypal, as well as major Credit and Debit Cards.

Is Your Checkout Secure?


We use SSL encryption from the very minute you land on our website. All the way through your purchase, your details are protected, safe, and secure.

You can tell a website is safe if the ‘green padlock’ is showing in your browser’s address bar!

Do You Deliver Internationally?

Yes! We accept orders from all over the world – just select international shipping at the checkout.

Please Note: Our international shipping is a standard rate, if you’d like a quote for smaller items please email us at info@equinery.co.uk with your request and we’ll provide you with a detailed quote.

How long do your products take to ship?

Most of our items are kept in stock and are therefore available within 1-3 Working Days.


On the rare occasion that this should this be any different to the above we will let you know within 24 hours of your order.

Do you accept returns?

We accept returns for all standard items within 14 days of purchase, if in original packaging and ‘as new’ (i.e re-saleable) condition.

How do I update or change the payment method on my subscription?

Check out the video below to see how easily it is to change the payment method on your subscription!

How do I renew my subcription now?

How do I restart my subscription which has been on hold?

How do I change the address on my subscription?

How do I fix a failed payment on my subscritpion?

How do I redeem my Hi Form Club reward points?